Summary

The Imaging and Resection Manager is responsible for growing and maintaining the Arthrex Orthopedic and Endoscopic Video category in the greater Tampa Bay Area.  Arthrex is a global leader within the Orthopedic and Endoscopic space providing the most innovative video imaging solutions to our customers.  This position requires time spent in the operating room servicing our video equipment as well as interacting with physicians, hospital staff, and executives, throughout the sales process.  

The focus of this job is on achieving results, which are aligned with the larger picture of the organization and its strategic goals. Initiative, coupled with a sense of competitive drive and the ability to stay focused on results despite changing conditions, is the key to achieving the performance objectives of this job. Because environmental and organizational conditions change rapidly, the work involves innovation and creativity in generating ideas for quick response. Decision-making is focused on implementing practical, timely solutions. The job requires getting things done quickly and handling a variety of activities. Self-assurance and the confidence to purposely drive toward results while constantly problem-solving and engaging the commitment of others is essential. A leadership style that is firm and goal oriented, yet motivates, trains, and engages others in an enthusiastic way is important. The emphasis on building rapport and relationships with individuals and groups requires an outgoing, poised and persuasive communication style. Because the pace of the work is faster than average, the ability to learn quickly and thoroughly while continually recognizing and adapting to changing conditions is critical. The scope of the job may require effective delegation to proven people. Routine and repetitive details should be delegated but with responsibility for follow up and accountability for timely results. While the job requires the ability to act independently, a sense of urgency and the confidence to handle a variety of challenges, a full commitment to the success of the business and high standards of achievement are expected in this position. The job environment is flexible, constantly changing and provides growth opportunity, recognition and reward for the achievement of business results.

Job Characteristics:
Below are the salient job characteristics, summarized and categorized. For best success, find candidates who thrive in the environment described below.

Pace and Variety of Activities

• Sense of urgency for goal achievement
• Varied activities
• Multiple, simultaneous projects
• Multi-tasking
• Fast-paced environment

Focus

• High level/C-suite negotiation experience
• Results focus
• Idea generation, innovative and creative problem solving
• Rapport and relationship building focused on achieving results
• Engage commitment of others

Decision-Making

• Problem solving orientation
• Risk taking
• Action-oriented and somewhat collaborative decision-making
• Quick decision making in response to changing conditions

Communication and Collaboration

• Extroverted, confident, enthusiastic, persuasive
• Influences, stimulates others to action
• Collaboration focused on results

Delegation and Leadership Style

• Authoritative leadership based on generalist expertise, knowledge of systems
• Directive leadership to assure business results are achieved
• Delegation of details as necessary, with follow up on timeliness and quality
• Accountability for results

Requirements

Education and Experience

• Bachelor's degree required
• 5-years min. medical device sales
• Capital/Video sales experience required
• 3+ years' experience in leading a direct team

Coastal Medical Technologies is an Equal Opportunity Employer.

Main Objective:

Position is in the West Coast of Florida region covering Tampa Bay Area to Ft Myers.  The Orthopedic Sales Provider is responsible for achieving predetermined sales goals and quotas within his or her team’s assigned territory. Sales Provider must establish, build, and maintain customer relations through constant communications and in- person appointments. This position is specifically responsible for maintaining expert knowledge of our market leading product portfolio. You will be consulting surgeons in the operating room regarding the use of our implants and instruments.

Essential Duties and Responsibilities:

• Primarily responsible for meeting and exceeding sales objectives for the territory. Represent (CMT), an independent agency authorized to sell Arthrex products, by working with a sophisticated audience comprised of surgeons and healthcare professionals.  Arthrex is a world-class leader in the orthopedic industry.
• Increase territory results by building and maintaining strong business relationships, and by developing and implementing sales strategies.
• Communicate with current and new customer accounts regarding a variety of topics, including product updates, changes to product portfolio, and educational programs.
• Implement new sales plans and effective marketing strategies to position the organization competitively and to meet/exceed territory objectives.
• Identify the needs of new prospects and develop appropriate responses (written, telephone and face-to-face).
• Cross-sell additional products or manage new product introductions as they become available.
• Address any problems that arise at the account.
• Support compliance and the principles of responsibility by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting non-compliance; and adhering to applicable federal, state & local laws and regulations, accreditation & licenser requirements, and Company policies & procedures.
• Work with Sales Manager by receiving coaching, training or mentoring; transfer knowledge to peer Sales Representatives and to Sales Associates when needed.
• Maintain training in sales skills, product features/benefits, and other critical business applications.
• Collect competitive data and remain current on industry, customer, and competitive trends.
• Participate in and attend sales meetings and professional association meetings outside of regular business hours, as required.
• Ability to lift up to 35 pounds on a regular basis.

Incidental Duties:

The above statements describe the general nature and level of work being performed in this job.  They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management.

Education and Experience:

• Bachelor’s degree required.
• 2 years sales experience (medical sales preferred)
• Demonstrated ability to relate to customers and constituents within the orthopedic/sports medicine market.
• Experience as an associate in the orthopedic industry is a plus.
• Must be comfortable in surgery/operating room environments.

Knowledge and Skill Requirements/Specialized Courses and/or Training:

• Strong public speaking and communication skills are required.
• Strong sense of urgency is important.
• Ability to create effective business plan (30/60/90)
• Commissioned driven individual

Machine, Tools, and/or Equipment Skills:

• Current Driver’s license
• Access to your own transportation

Description

Territories are: Tampa, Pinellas, Sarasota and Fort Myers. 

The position can have a wide range of responsibilities. We highly recommend experience in the clinical/medical field. This is a fast past environment that deals with medical devices, the knowledge and handling of the inventory. The focus of this job is on producing high quality, detailed work based on established standards, guidelines and procedures. Precise, consistent work output is essential requiring patience and a willingness to handle and complete one task at a time. Communication with others is based on knowledge of repetitive job routines and procedures gained from sufficient on the job experience. The job environment promotes steady, methodical work output so that job routines can be completed on time and error- free.  

Role and Responsibilities

The Office Coordinator will be responsible for day-to-day operations of the office and will communicate with the Sales Team and Administration for any needs they need in and out of the field. They will work directly with the Area Manager, and Agency Administration  to ensure all duties and needs are met.

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Duties and Key Responsibilities:

• Field all rep requests for additional product and add to the weekly order as needed
• Inventory “in house” product to ensure par levels are being observed on inventory orders
• Create and submit inventory requests for the Territory Office
• Gather and organize the upcoming expiring product from the field
• Work with the Territory Office Coordinator to return expired product before month end
• Manage any complaints that are received by reps on broken items and communicate with the Administration team on proper protocol for replacement/returns
• Enter and submit POs as received by the accounts/reps
• Log tray movement as notified by reps and update the system
• Check in, validate and confirm all implant kits received in office and re-order goods as necessary
• Check in, validate and confirm all DEX trays are complete and ready to go as soon as they are received in office (less than a 12 hour turn around)
• Check and pull any trays, instruments, etc. for reps that call in during the day.
• Ensure that all missing inventory is accounted for upon return of kits/trays and re-ordered, when necessary
• Keep a running spreadsheet of any lost implants accumulated each month to ensure proper tracking of lost goods
• Check and pull any reloads sent to the replenishment emails periodically throughout each day
• Create manufacturer loaner requests, as needed
• Work closely with reps on forecasting needs, outlier cases, etc.
• Manage shipping of all product to/from the office
• Answer and field all call for reps and customers as needed
• Submit Office Supply request to the Admin team for re-order
• Manage and complete any tasks given by Administration team

Please complete our behavioral assessment here before submitting your application, otherwise your application will not be considered. https://assess.predictiveindex.com/oi/mvp45F0DE